Please Allow 2-3 days for order processing. Orders are made fresh and will start processing within 24 hours –

To allow for maximum freshness of our product for your event – if your order is needed for a later or specific date, please communicate the date in the ‘note’ section upon ordering. You may also email (, text (502-249-8669) or call (502-249-8669). Be sure to include your name and order number when emailing, texting or calling the shop. Otherwise your order will be processed and shipped in 2-3 days

CanDees offer free 3-4 day UPS Ground Select shipping to the United States on any order that totals $199 or more (use shipping code 199 at checkout). Expedited or overnight shipping can be requested at your cost (Please contact the shop for exact shipping upcharge, for express or overnight deliveries). Shipping includes all ice packs and/or insulated packaging as needed. We take special care to have your package and items arrive in excellent condition, once the shipping date has been communicated, CanDees will not be responsible for packages left outside, or at the post office due to someone not being home to receive it. For ordering questions, product concerns or shipping inquiries, please contact the CanDee Shop.

Shipping perishables and fragile items is always a little tricky, please contact us if there is any problem after you have received your order and we will do our best to satisfy all concerns.

Not all items can be shipped. However, local hand delivery is available. We currently have delivery available in Lexington, Louisville, Richmond, Frankfort, and Georgetown.

Gift baskets and special occasion hand deliveries will be delivered free of charge for purchases over $199 to *select areas (use code 199 at checkout). A delivery fee will be charged for orders under $199

Pickup is also available on select days at our kiosk located inside Jefferson Mall next to the food court. Please contact us for available pick up days and times at this location. (This option is no longer available)

*Lexington, Richmond, Georgetown, Nicholasville, Louisville